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Community Helpdesk

Following the successful establishment of 11 CHD centers on a sustainable model, the project has been expanded in FY'24 to 5 more locations. The primary goal of this project is to increase accessibility of various government schemes and bridge the gap between government schemes and their beneficiaries to enhance their reach within communities.
1,698 beneficiaries were linked to various Social Security Schemes provided by the Government.
To extend community benefits beyond the project, 40 women from Self Help Groups in Gujarat were trained in making Khakra. Furthering our efforts, a women-centric micro-enterprise was established to support the economic empowerment of the community.
11 CHD centers have been successfully handed over to community members. These centers now operate on a sustainable model, providing villagers with easy access to services while generating regular income for the center operators, who are members of the village themselves.

This year, Community Helpdesk Project has been extended to 5 more locations, making the grand total reach 11 centres. .
1230 beneficiaries were linked to various Social Security Schemes provided by Government.

6 Community helpdesk centres have been running successfully across 2 districts near Viramgam terminal in Gujarat. Each CHD centre has a dedicated centre coordinator & field staff.
Total of 10,795 beneficiaries linked to various govt. schemes, where the field staff is responsible for timely coordination between government and beneficiaries.
All beneficiaries' records are maintained regarding Enrollment and fund disbursement under a particular scheme
Door to door awareness conducted by field coordinators to make people aware about different govt. schemes and its eligibility criteria. 9,000+ community members were reached through awareness drives while engaging

Five community helpdesk centres have been running successfully in Trent, Hansalpur, Kankravadi, Vani, and Rehmalpur villages near the Viramgam terminal in Gujarat. Each CHD centre has a dedicated centre coordinator and field staff.
A total of 10,201 beneficiaries linked to various govt. schemes, through field staff responsible for timely coordination between government and beneficiaries.
All beneficiarie's records regarding enrollment and fund disbursement are maintained under a particular scheme.
Door to door awareness conducted by field coordinators to spread awareness about different government schemes and their eligibility criteria.

Secondary data collection and mapping of schemes and its utilisation has been completed for six villages.
A formal approval from BDO (Block Development Officer) has been received for setting up Community Helpdesk Centres in the villages. The government has allotted space for setting up these Helpdesks on free of cost basis which will ensure their equal participation and interest in the program.
The local implementing body (NGO partner) responsible for carrying out these community engagement activities has been finalised and on-ground implementation would start in the next financial year.